Singapore-2014-Housing & Development Board (HDB)-2014-CMMI3

CMMI认证查询 cmmirz 7年前 (2014-08-28) 299次浏览 0个评论
Organization Name:
(组织名称)
Singapore-Housing & Development Board (HDB)
Organizational Unit:
(组织单位)
Information Services Group (ISG)
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Aug 29, 2014
Lead Appraiser:
(主任评估师)
Gloria Ng
Sponsor:
(发起人)
Chin Yew Leong
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Not Relevant As Sampling Factor – Work is performed in a single location. The entire ISG organization is located in one physical building called the HDB HUB, with most members of ISG occupying a specific floor of this building. The system owners and user-groups that ISG supports are also co-located in the same building. As such, the QMS standard is used uniformly across project teams at the HDB HUB. Not a selected sampling factor.)
Customer (Not Relevant: Not Relevant As Sampling Factor – Customer is HDB itself. Work at ISG is organized by dedicated departments/sections mostly according to the specific operating groups at HDB. The same organizational standard used in projects is applicable for ISG across all the operating groups. Not a selected sampling factor.)
Size (Not Relevant: Not Relevant As Sampling Factor – All projects are required to implement using the QMS standards. ISG work is implemented by project team size of average 5 members that span 3-6 effort months for Development projects. Large initiatives are typically structured into phases and each phase is then considered the scope for a project. ISG standards apply to all projects. Not a selected sampling factor.)
Organizational Structure (Not Relevant: Not Relevant As Sampling Factor All projects in ISG must use the common ISG standards regardless of where the work is performed.)
Type of Work: Relevant as Sampling Factor ISG Projects may be implemented as projects either a) entirely by ISG members, “in-house” or b) the parts or whole maybe outsourced to suppliers, ‘outsource”. This is a suitable sampling factor.
Channel of Engagement: Relevant as a Sampling Factor. Users engage with HDB using a myriad of channels that are primarily stratified into two categories: Intranet channels and Internet channels. And, depending on the channel used, certain technology standards are applicable. This means that standards used are necessarily different for Internet versus Intranet customers. Further in all instances, internet channels always have an intranet element of engagement.
Sampling Factor Values: In-House (Type of Work): Initiatives for New Development are conceptualized, designed, developed and delivered In-House
Outsource (Type of Work): Initiatives are conceptualized, high level requirements are specified. These are outsourced for further specification, design and development. Following which, the outsourced project is then implemented by HDB-ISG.
Intranet (Channel of Engagement): These are HDB users from the various operating units. Depending on the channel, different technologies and standards are relevant.
Internet/Intranet (Channel of Engagement): These are non-HDB, external or public users. Public can be citizens, residents, HDB’s business partners such as consultants, contractors, suppliers etc., and other government agencies. The solution for Internet channels are supported by the Intranet systems.
Subgroups: In-house, Intranet: This subgroup covers projects built in-house for intranet channel of engagement, supported by the intranet systems.
111 People, 6 Basic Units
– In-House
– Intranet
In-house, Internet/Intranet: This subgroup covers projects built in-house for internet channel of engagement, supported by the intranet systems.
110 People, 6 Basic Units
– Internet/Intranet
– In-House
Outsource, Internet/Intranet: This subgroup covers projects built by an outsource provider for internet channel of engagement, supported by the intranet systems.
15 People, 1 Basic Units
– Outsource
– Internet/Intranet

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