Organization Name:
(组织名称) Skilliantech
(组织名称) Skilliantech
Organizational Unit:
(组织单位) Recruitment Services in Hyderabad and Birmingham
(组织单位) Recruitment Services in Hyderabad and Birmingham
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Jun 05, 2020
(评估结束日期) Jun 05, 2020
Lead Appraiser:
(主任评估师) Rajarshi Kumar Das
(主任评估师) Rajarshi Kumar Das
Sponsor:
(发起人) Swapna Surepalli
(发起人) Swapna Surepalli
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location: Some services are handled solely by the Hyderabad team while some are handled jointly by the teams in Hyderabad and Birmingham – this can lead to some differences in the way the service is delivered Customer (Not Relevant: The customer is interested in the service and as such has never had a say or interest in the process)
Size (Not Relevant: Size of individual tickets / service requests is about the same and does not have any impact on the process)
Organizational Structure (Not Relevant: There is no difference in the process to be followed based on organization structure other than based on the location (which has already been addressed))
Type of Work (Not Relevant: The type of work is the same)
Sampling Factor Values: Hyd (Location): Team in Hyderabad only Hyd_Bir (Location): Team in Hyderabad and Birmingham
Subgroups: Hyd: Team in Hyderabad only
28 People, 1 Basic Units
– HydHyd_Bir: Team in Hyderabad and Birmingham
13 People, 1 Basic Units
– Hyd_Bir
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