Smart TMT-2017-CMMI3

CMMI认证查询 cmmirz 3年前 (2017-10-05) 67次浏览 0个评论
Organization Name:
(组织名称)
Smart TMT
Organizational Unit:
(组织单位)
Services Unit
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Oct 06, 2017
Lead Appraiser:
(主任评估师)
Jose Arias
Sponsor:
(发起人)
Hernando Mur Murillo
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Not relevant. All services are delivered from one single location.)
Customer (Not Relevant: Not relevant, services for different customers are delivered by the same team, using the same processes and tools.)
Size (Not Relevant: Not relevant. All services contemplated within the scope of the appraisal have similar size for each of the organizational structures, no effect in the way activities are performed based on size.)
Organizational Structure (Not Relevant: All the services follow the same organizational structure at Smart TMT.)
Type of Work: There are two differentiated type of services that follow different delivery approach and adaptations of the organizational processes and methodology depending on whether services are for product deployment or AMS for maintenance of products already deployed.
Sampling Factor Values: ServIpl (Type of Work): Implementation services of functionality modules of the AIRE Cloud Platform. It consists of the specialized consulting service of the production or updating to new versions of the contracted modules which includes the processes of specification, data migration, personalization of established business rules, training, testing and implementation.
ServSoma (Type of Work): Support, Maintenance and Technical Assistance. Service Support, maintenance, and technical assistance on the components of the product, management modules and processes of the AIRE platform, acquired, implemented and put into production in clients.
Subgroups: SG1: Implementation services of functionality modules of the AIRE Cloud Platform
10 People, 1 Basic Units
– ServIpl
SG2: Service Support, maintenance, and technical assistance on the components of a product
14 People, 1 Basic Units
– ServSoma

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