Organization Name：
（组织名称） Opus Software Solutions (P) Ltd
（组织名称） Opus Software Solutions (P) Ltd
Organizational Unit：
（组织单位） Maintenance and Testing Services projects
（组织单位） Maintenance and Testing Services projects
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Apr 01, 2013
（评估结束日期） Apr 01, 2013
Lead Appraiser：
（主任评估师） Dan He
（主任评估师） Dan He
Sponsor：
（发起人） T M Praveen
（发起人） T M Praveen
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: There are two locations –Pune, Chennai, but project execution methodologies are the same define in organization level, some projects have team members from different locations. So location is not a sampling factor.)
Customer: There are five major customers. There would be tailoring done for different customers based on needs. Consider as significant sampling factor.
Size (Not Relevant: Large projects will be divided into small teams and follow the same defined process with minimal tailoring, so size is not a sampling factor.)
Organizational Structure (Not Relevant: No major changes in project execution based on organization structure. It is flat organization and uses one QMS.)
Type of Work: There are two major service projects covered in this appraisal? Maintenance Services, Testing ServicesSampling Factor Values: WU (Customer): The services for Western Union Customer
MOHAWK (Customer): The service projects for Mohawk customer
NSP (Customer): The service projects for NetSpend
NCR (Customer): The service projects for NCR
GE (Customer): The service projects for GE
Maintenance (Type of Work): The maintenance service projects
Testing (Type of Work): The testing service projectsSubgroups: G1-WM: The maintenance service projects for Western Union.
17 People, 3 Basic Units
– WU
– Maintenance
G2-WT: Testing service project for Western Union client
10 People, 1 Basic Units
– WU
– Testing
G3-MM: Maintenance service projects for Mohwak
22 People, 1 Basic Units
– MOHAWK
– Maintenance
G4-NT: Testing service projects for NSP client
6 People, 1 Basic Units
– NSP
– Testing
G5-NM: Maintenance projects for NCR client
4 People, 1 Basic Units
– NCR
– Maintenance
G6-GM: Maintenance service projects for client GE
5 People, 1 Basic Units
– Maintenance
– GE
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