Organization Name:
(组织名称) SUN LIFE INDIA SERVICE CENTRE PRIVATE LIMITED
(组织名称) SUN LIFE INDIA SERVICE CENTRE PRIVATE LIMITED
Organizational Unit:
(组织单位) Technology Organization - Business System Analysis, Design & Development, Project Management, Testing services - Gurgaon
(组织单位) Technology Organization - Business System Analysis, Design & Development, Project Management, Testing services - Gurgaon
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Apr 04, 2017
(评估结束日期) Apr 04, 2017
Lead Appraiser:
(主任评估师) Sankararaman Dhandapani
(主任评估师) Sankararaman Dhandapani
Sponsor:
(发起人) ASHISH CHAND
(发起人) ASHISH CHAND
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: OU operates out of a single location)
Customer (Not Relevant: OU services a single partner organization)
Size (Not Relevant: This factor is partially subsumed by type of work sampling factor. Across engagements teams are typically structured into smaller groups under a service delivery manager. Hence, OU processes do not vary based on size of the engagement.)
Organizational Structure (Not Relevant: All engagements fall within the technology organization)
Type of Work: There are two types of engagements. Engagements that provide only one service. And engagements that provide more than one service. This is likely to have an impact on the team structure and service delivery. Hence, chosen as relevant.Sampling Factor Values: Single Service (Type of Work): Teams providing one service
Multiple service (Type of Work): Teams providing multiple servicesSubgroups: Single Service: These are engagements that provide a single service
74 People, 1 Basic Units
– Single Service
Multipe Service: These are engagements that provide more than one service
166 People, 5 Basic Units
– Multiple service
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