Organization Name:
(组织名称) Sutherland Global Services
(组织名称) Sutherland Global Services
Organizational Unit:
(组织单位) IT services Division that focuses on domain centric IT services and platform solutions to Healthcare, Technology and other industry segments
(组织单位) IT services Division that focuses on domain centric IT services and platform solutions to Healthcare, Technology and other industry segments
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Jan 20, 2017
(评估结束日期) Jan 20, 2017
Lead Appraiser:
(主任评估师) Seshadri Venkatesan
(主任评估师) Seshadri Venkatesan
Sponsor:
(发起人) Vadeesh Budramane
(发起人) Vadeesh Budramane
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Development Work: Out of seven projects, six are based at Hyderabad and one project which is managed from Bangalore has resources working from both the locations. All the projects follow the Agile Scrum Model as specified in the QMS. Sample includes projects from both locations. Service Work: All the five projects are based at Hyderabad.)
Customer (Not Relevant: Organization structure is based on customer types. Same is considered as part of organization structure.)
Size (Not Relevant: For development work, currently project classification is in terms of normal projects (effort more than 200 person days and duration more than 2 calendar months), small projects and staff augmentation projects. Small projects and Staff augmentation projects are excluded. Service work: Team size for service work is 4-22. Currently projects are not classified into size buckets.)
Organizational Structure: Organization has different business units within the OU, which is likely to have influence on the process and outcomes.
Type of Work: There are different types of work covering Development work and Services work being performed. Development work is in alignment with CMMI-Dev model and Services work is in alignment with CMMI-SVC model.Sampling Factor Values: I&I (Organizational Structure): Work related to Implementation & Integration
ADM (Organizational Structure): Work related to Application Development & Maintenance
PD (Organizational Structure): Work related to Platform Development
Development Work (Type of Work): Development work comprises of Application development involving development of new application or enhancement of existing applications covering the activities such as requirements development, design, construction and testing phases
Services Work (Type of Work): Services work type comprises of Application testing, Application Maintenance and Training coordinationSubgroups: 1: Projects are from BU Implementation & Integration and use services model.
38 People, 2 Basic Units
– I&I
– Services Work
2: Projects are from BU Application Development & Maintenance and use services model.
26 People, 3 Basic Units
– Services Work
– ADM
3: Projects are from BU Application Development & Maintenance and use development model.
47 People, 3 Basic Units
– ADM
– Development Work
4: Projects are from BU Platform Development and use development model.
54 People, 4 Basic Units
– Development Work
– PD
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