Organization Name：
（组织名称） Nihilent Technologies Pvt. Ltd.
（组织名称） Nihilent Technologies Pvt. Ltd.
Organizational Unit：
（组织单位） Global Delivery - Managed Services
（组织单位） Global Delivery - Managed Services
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Aug 05, 2014
（评估结束日期） Aug 05, 2014
Lead Appraiser：
（主任评估师） Patrick O'Toole
（主任评估师） Patrick O'Toole
Sponsor：
（发起人） Shobha Agarwal
（发起人） Shobha Agarwal
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: All support and maintenance project teams within the organizational unit are located in the Pune facility)
Customer (Not Relevant: The QMS processes are established at organizational level and processes are not differentiating with customer)
Size (Not Relevant: The QMS processes does not vary and not different for different size of the projects)
Organizational Structure (Not Relevant: There is a division “Global Delivery Managed Services” QMS processes are implemented across projects. So this factor is not impacting for the project selection. Following functions/activities are carried out at organizational Level. # Quality Assurance Group (QAG) which includes – Software Engineering Process Group (SPEG) & – Software Quality Assurance (SQA), Organizational Training (OT))
Type of Work (Not Relevant: Services related work is considered in scope of appraisal. QMS processes are followed for all service related projects and hence not applicable for sampling)
Life Cycle: Projects are executed using Support and Maintenance Life cycles. Separate processes are defined for both life cycles. Since sets of processes are different for Support and Maintenance, this factor is considered for the sampling factor.Sampling Factor Values: Support (Life Cycle): Service life cycle includes phases like due-diligence, transition, stabilization, operation, rollout and retire
Maintenance (Life Cycle): Maintenance life cycle includes understanding of requirements, small code change, testing and deploymentSubgroups: Support: Support Life cycle
23 People, 3 Basic Units
– Support
Maintenance: Maintenance Life cycle
12 People, 2 Basic Units
– Maintenance
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