Organization Name:
(组织名称) NetCracker Technology Corporation
(组织名称) NetCracker Technology Corporation
Organizational Unit:
(组织单位) Solution Delivery Department
(组织单位) Solution Delivery Department
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Jun 26, 2014
(评估结束日期) Jun 26, 2014
Lead Appraiser:
(主任评估师) Jose Luis Iparraguirre
(主任评估师) Jose Luis Iparraguirre
Sponsor:
(发起人) Michael Feinberg
(发起人) Michael Feinberg
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Projects are always developed in a multisite approach taking advantage of the availability of the workforce, at any place, and offering the added value of large support to customer, based on the overlap of the time slots)
Customer (Not Relevant: Operational processes are always based on the same set processes following the standard tailoring guidelines)
Size (Not Relevant: All the projects developed by the company follow the operational processes in a similar manner)
Organizational Structure (Not Relevant: Structure is common in the Department, having the direct delivery team, supported by the PEG and the HM Teams, the Release and CM Team and the Training support)
Type of Work (Not Relevant: The organization is involved in developing projects for final customers. Support activities and product development and evolution is taken over by separated teams)
Product Base: The projects may be based on two different products, TOMS and RBM, covering OSS and BSS stacks
Life Cycle: The projects may follow either the complete life cycle, or start from requirements supplied by the customer or by a third system integrator directly
Validation/Requirements capturing approa: Validation/Requirements capturing may be done with an intensive use of prototypes and hands on activity during workshops, or through a structured set of workshops and working sessions, without the use of working prototypesSampling Factor Values: TOMS (Product Base): OSS stack system
RBM (Product Base): BSS stack system
Greenfield (Life Cycle): Complete life cycle
Brownfield (Life Cycle): Reduced life cycle, with requirements engineering under the responsibility of the customer
Hands-on Validation (Validation/Requirements capturing approa): Initial validation and requirements elicitation through the use of prototypes
Standard Validation (Validation/Requirements capturing approa): Standard elicitation processSubgroups: 1.TOMS-GF-STD: Projects developed on top of the TOMS stack, using the complete life cycle and the standard process for requirements elicitation and sign-off
1112 People, 16 Basic Units
– TOMS
– Standard Validation
– Greenfield
2.TOMS-GF-HON: Projects developed on top of the TOMS stack, using the complete life cycle and prototypes for requirements elicitation and sign-off
168 People, 5 Basic Units
– Greenfield
– TOMS
– Hands-on Validation
3.TOMS-BF-STD: Projects developed on top of the TOMS stack, with the Requirements Phase taken over by the customer and the standard process for requirements elicitation and sign-off
271 People, 4 Basic Units
– Brownfield
– TOMS
– Standard Validation
4.RBM-GF-STD: Projects developed on top of the RBM stack, using the complete life cycle and the standard process for requirements elicitation and sign-off
403 People, 7 Basic Units
– Standard Validation
– Greenfield
– RBM
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