Organization Name：
（组织名称） Xchanging Technology Services India Pvt. Ltd. , Xchanging Solutions Ltd, India
（组织名称） Xchanging Technology Services India Pvt. Ltd. , Xchanging Solutions Ltd, India
Organizational Unit：
（组织单位） Xchanging Global Application and Engineering Services (AES) Executed out of Chennai, Bangalore, Gurgaon and Shimoga, India
（组织单位） Xchanging Global Application and Engineering Services (AES) Executed out of Chennai, Bangalore, Gurgaon and Shimoga, India
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Jun 19, 2015
（评估结束日期） Jun 19, 2015
Lead Appraiser：
（主任评估师） Dan He
（主任评估师） Dan He
Sponsor：
（发起人） Alok Sinha
（发起人） Alok Sinha
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Although there are four locations –Chennai, Bangalore, Gurgaon, Shimoga. but project execution methodologies are the same define in organization level, some projects have team members from different locations. So location is not a sampling factor.)
Customer (Not Relevant: Although different customers have different project targets, SLAs, which have already been take into account during planning stage – schedule, cost and risk planning. There is no other process variation due to customers.)
Size (Not Relevant: Large projects will be divided into small teams and follow the same defined process, so size is not a sampling factor.)
Organizational Structure (Not Relevant: The organization unit have centralized delivery management team to manage deliveries and services based on one standard processes. So organizational structure is not a sampling factor.)
Type of Work: There are 3 types of work in the scope: development, application maintenance, production support.
Lifecycle: Development Lifecycle align to CMMI-DEV, and Service Lifecycle align to align to CMMI-SVCSampling Factor Values: Development (Type of Work): Development projects
Maintenance (Type of Work): Application maintenance projects.
Support (Type of Work): Production support projects
Development lifecycle (Lifecycle): Projects which follow development lifecycle and align with CMMI-DEV
Service Lifecycle (Lifecycle): Projects which follow service lifecycle and align with CMMI-SVCSubgroups: G1: Development projects follow development lifecycle, and align to CMMI DEV.
154 People, 7 Basic Units
– Development
– Development lifecycle
G2: Support projects follow service lifecycle, align to CMMI-SVC
112 People, 4 Basic Units
– Service Lifecycle
– Support
G3: Maintenance projects follow service processes, align to CMMI SVC.
123 People, 4 Basic Units
– Service Lifecycle
– Maintenance
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