Organization Name：
（组织名称） Cognizant Technology Solutions India Private Limited
（组织名称） Cognizant Technology Solutions India Private Limited
Organizational Unit：
（组织单位） Software Development, Application Value Management, Testing projects from select practices with locations
（组织单位） Software Development, Application Value Management, Testing projects from select practices with locations
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Oct 28, 2016
（评估结束日期） Oct 28, 2016
Lead Appraiser：
（主任评估师） Sankaran Venkataramani
（主任评估师） Sankaran Venkataramani
Sponsor：
（发起人） Pradeep Shilige
（发起人） Pradeep Shilige
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: As the same set of standard processes are being used across locations. Work performed does not differ across different locations. Locations implement Organization defined common Quality management system. There are no location specific processes implemented and therefore this has no bearing on process execution)
Customer (Not Relevant: As the set of standard processes being used does not differ across customers. Common processes are implemented across Customer projects. Work is not performed differently depending on the customer served by that work. Therefore this has no bearing on process execution)
Size (Not Relevant: As the size does not differentiate the work being performed. Set of standard processes being used do not differ based on size. Work performed based on common Quality management system do not differ based on size and therefore this has no bearing on process execution)
Organizational Structure (Not Relevant: As the work performed does not differ in different parts of the Organizational unit. Same set of standard processes and Organization defined Quality management system being implemented across the Organizational unit. Organizational structure has no bearing on process execution)
Type of Work: As there are different types of service offerings such as Standard Application development service, Standard Application value management service, Standard Testing service, Analytics and Information Management service, Package implementation service, Digital Engagement Practice and Engineering & Manufacturing Solutions. Processes used differ across these types of work and service offerings
Lifecycle Model: There are different types of lifecycle models being used and these includes Non-Agile development, Agile development, Maintenance (Enhancement), Software Testing. Processes used differ across these lifecycle modelsSampling Factor Values: Standard Application Development Service (Type of Work): Standard Application Development service involves green field development, customization of existing applications, migration, up gradation and re-engineering type of projects cutting across various business domains.
Standard Application Value Management Service (Type of Work): Standard Application Value Management service involves providing maintenance /support service such as, bug fix, enhancement, production support, release management and operations management support
Standard Testing Service (Type of Work): Standard Testing service involves independent testing (Validation) services for all type of projects including functional and non-functional testing covering both manual and automation testing.
Analytics and Information Management service (Type of Work): Analytics Information Management service revolves around extracting meaningful information from the data to refine the products, services and experiences required, through analytical models, systems integration or data analytics and strategic consulting. The services involve providing data analytics and business intelligence to the customers. The various service offerings include Data Warehousing, Analytics, Business Intelligence, Big Data and Enterprise Information Management
Package Implementations service (Type of Work): Package Implementation service involves implementation, configuring, customizing & upgrade of Products & Packages for the Customer Organizations to improve customer interactions and boost revenues. Also, it includes projects which automate business processes and increase productivity using proven BPM workflow management tools. The various service offerings are in Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Integrated Process Management (IPM)
Digital Engagement Practice (Type of Work): Digital Engagement Practice includes projects providing an end to end Digital Transformation for businesses from Conceptualization to Design to Delivery through multiple Digital Service Lines. The key service lines are Interactive Design Services, Digital Technologies in ECM and Portals/Sharepoint space and Digital Learning & Content
Engineering & Manufacturing Solutions (Type of Work): The integrated portfolio of services in Engineering and Manufacturing Solutions (EMS) include offerings in the categories of product lifecycle management, controls and operations management, geographical information systems, Product development: mechanical and embedded solutions. EMS serves customers across a variety of segments in the manufacturing industry
Non Agile Development (Lifecycle Model): Non agile development involves SDLC methodologies such as Waterfall, iterative, incremental, lean development, etc. This covers phases such as requirements, design, coding testing and implementation
Agile Development (Lifecycle Model): Agile development involve Agile development methodologies such as SCRUM, FDD, Kanban & XP, SAFe, etc.
Maintenance (Enhancement) (Lifecycle Model): This involves bug fix and minor and major enhancements as part of support services. The lifecycle includes Knowledge transition, shadow support and steady state. The nature of work involves, requirement understanding, impact analysis, implementation and testing.
Software Testing (Lifecycle Model): This lifecycle involves complete Software Testing Life Cycle Model covering Test requirement, test strategy and planning, test design (test case/scenario preparation), test execution and defect reporting activities.Subgroups: SG1 Package Implementation with Agile Development: This subgroup involves projects with Package implementation type of projects using Agile lifecycle model
127 People, 7 Basic Units
– Package Implementations service
– Agile Development
SG2 Package implementation with Non-agile development: This subgroup involves Package implementation type of projects using non-agile development lifecycle model
844 People, 60 Basic Units
– Non Agile Development
– Package Implementations service
SG3 Package implementation with Maintenance (Enhancement): This subgroup involves Package implementation type of projects using Maintenance (Enhancement) lifecycle model
1003 People, 56 Basic Units
– Package Implementations service
– Maintenance (Enhancement)
SG4 Digital Engagement Practice with Non-Agile Development: This subgroup involves Digital engagement type of projects using non-agile development lifecycle model
221 People, 15 Basic Units
– Digital Engagement Practice
– Non Agile Development
SG5 Digital Engagement Practice with Maintenance (Enhancement): This subgroup involves Digital engagement type of projects using Maintenance (Enhancement) lifecycle model
237 People, 18 Basic Units
– Digital Engagement Practice
– Maintenance (Enhancement)
SG6 Analytics and Information Management with Agile Development: This subgroup primarily involves Analytics and Information Management type of projects using Agile Development lifecycle model
287 People, 13 Basic Units
– Analytics and Information Management service
– Agile Development
SG7 Analytics and Information Management with Non – Agile Development: This subgroup includes Analytics and Information Management type of projects using Non – Agile Development lifecycle model
686 People, 40 Basic Units
– Non Agile Development
– Analytics and Information Management service
SG8 Analytics and Information Management with Maintenance (Enhancement): This subgroup includes Analytics and Information Management type of projects using Maintenance (Enhancement) lifecycle model
1247 People, 77 Basic Units
– Analytics and Information Management service
– Maintenance (Enhancement)
SG9 Engineering & Manufacturing Solutions with Agile Development: This subgroup involves Engineering & Manufacturing Solutions type of projects using Agile Development lifecycle model
312 People, 22 Basic Units
– Agile Development
– Engineering & Manufacturing Solutions
SG10 Standard AD with Agile Development: This subgroup involves Standard AD type of projects using Agile Development lifecycle model
1887 People, 93 Basic Units
– Standard Application Development Service
– Agile Development
SG11 Standard AD with Non – Agile Development: This subgroup involves Standard AD type of projects using Non-Agile Development lifecycle model
2810 People, 163 Basic Units
– Non Agile Development
– Standard Application Development Service
SG12 Standard AVM with Maintenance (Enhancement): This subgroup includes Standard AVM type of projects using Maintenance (Enhancement) lifecycle model
10462 People, 497 Basic Units
– Standard Application Value Management Service
– Maintenance (Enhancement)
SG13 Standard Testing with Testing Lifecycle Model: This subgroup involves Standard Testing type of projects using Testing Lifecycle Model
2696 People, 145 Basic Units
– Software Testing
– Standard Testing Service
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