Organization Name：
（组织名称） Tecnologías Sinergia S.A.S.
（组织名称） Tecnologías Sinergia S.A.S.
Organizational Unit：
（组织单位） Applications Service Delivery
（组织单位） Applications Service Delivery
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Jan 19, 2018
（评估结束日期） Jan 19, 2018
Lead Appraiser：
（主任评估师） Louis Poulin
（主任评估师） Louis Poulin
Sponsor：
（发起人） JULIO CESAR GOMEZ GUZMAN
（发起人） JULIO CESAR GOMEZ GUZMAN
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Ibagué is the only location of the OU from where services are delivered.)
Customer (Not Relevant: The OU only provides services to hospitals and clinics. In addition, all implementations are represented in the sample (100% sample size).)
Size (Not Relevant: All implementations are represented in the sample (100% sample size).)
Organizational Structure (Not Relevant: Services are provided under a single organizational structure. In addition, all implementations are represented in the sample (100% sample size).)
Type of Work: Two types of services are provided that may at times rely upon slightly different processes.Sampling Factor Values: R&D (Type of Work): Research and development services pertaining to the SIHOS ERP that the OU has developed.
Support (Type of Work): Support services provided to clients pertaining to the use and operation of the SIHOS ERP.Subgroups: Subgroup 1: Consists of work to update the functionality of the ERP SIHOS in response to clients” requests.
6 People, 1 Basic Units
– R&D
Subgroup 2: Consists of work to manage service requests and complaints from clients.
10 People, 1 Basic Units
– Support
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
