Organization Name:
(组织名称) ULTRASIST S.A. de C. V.
(组织名称) ULTRASIST S.A. de C. V.
Organizational Unit:
(组织单位) Operations Unit
(组织单位) Operations Unit
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Feb 08, 2018
(评估结束日期) Feb 08, 2018
Lead Appraiser:
(主任评估师) Jose Luis Iparraguirre
(主任评估师) Jose Luis Iparraguirre
Sponsor:
(发起人) María Julia Orozco
(发起人) María Julia Orozco
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Projects are developed consolidating teams form both development sites, Monterrey and Mexico City, based on people skills and availability, for integrating them into single teams.)
Customer: Relevant in development projects, resulting in different process implementation for Public Administration contracts, using their own Methodology, and Private customers, where the process assets are in place with minor tailoring options.
Size: The implementation of processes in development projects is associated to Large Programs, including into the project team a management structure, and Standard Projects using the company processes, and using the standard management structure.
Organizational Structure (Not Relevant: Although the factor could be of relevance, is shadowed by the Size factor, resulting in the same classification factor (size and organizational structure). In consequence, only one of them is in use.)
Type of Work: This point consolidates the key factor affecting the way in which processes are being implemented, resulting in Development projects and Support Services.
Service requestor: Services may be requested either by internal customers (projects and programs), or as specialized contracts with external customers.Sampling Factor Values: PRIV (Customer): Projects developed for the private sector.
GOV (Customer): Projects and programs for the Public Administration
LP (Size): Long Term Programs for the Public sector.
FSP (Size): Fixed scope projects for the Public and Private sectors.
DEV (Type of Work): Development Projects
SVC (Type of Work): Services delivered in a managed scenario
INT (Service requestor): Services requested by in-house developed projects and programs.
EXT (Service requestor): Specialized services delivered to external customersSubgroups: 1.DEV.LP.GOV: Large programs for the Public sector, addressing multi-year contracts
281 People, 4 Basic Units
– GOV
– LP
– DEV
2.DEV.FSP.GOV: Fixed scope development projects for the Public sector, implementing turnkey solutions for end customers
17 People, 2 Basic Units
– DEV
– FSP
– GOV
3. DEV.FSP.PRIV: Support services for customer 1, implementing QA specialized services
8 People, 1 Basic Units
– FSP
– DEV
– PRIV
4.SVC.INT: Support services for deploying packages into the DEV, QA and Production environments.
12 People, 1 Basic Units
– INT
– SVC
5.SVC.EXT: Support services for specialized QA services
13 People, 2 Basic Units
– SVC
– EXT
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