DST Worldwide Services India Private Limited-2013-CMMI3

Organization Name：
（组织名称） DST Worldwide Services India Private Limited

Organizational Unit：
（组织单位） BPO and IT Services

Maturity Level：
（成熟度） Maturity Level 3

Appraisal End Date：
（评估结束日期） Jun 25, 2013

Lead Appraiser：
（主任评估师） Channaveer Patil

Sponsor：
（发起人） Tilak Raj Panjabi

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Not Relevant – One location ( Hyderabad India)) Customer (Not Relevant: Customer – Not Relevant There is no customer specific process variation) Size (Not Relevant: Size – Not Relevant There is no specific classification of projects into Large Medium Small buckets Organizational tailoring guidelines adhered to when necessary) Organizational Structure (Not Relevant: Organizational Structure / Management Structure – Not Relevant All projects follow same QMS (Quality Management System), there are no department specific processes or guidelines) Type of Work: Type of Work: BPO, IT Support This will have impact on the life cycle and service delivery planning and delivery activities G1 – Projects following BPO process G2 – Projects following IT Support process
Sampling Factor Values:	G1 (Type of Work): G1 – Projects following BPO process G2 (Type of Work): G2 – Projects following IT Support process
Subgroups:	BPO: G1 – Projects following BPO process 488 People, 13 Basic Units – G1 IT: G2 – Projects following IT Support process 65 People, 9 Basic Units – G2

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