Organization Name：
（组织名称） Writer Business Services Private Limited
（组织名称） Writer Business Services Private Limited
Organizational Unit：
（组织单位） Secure Storage Services and Business Process Services
（组织单位） Secure Storage Services and Business Process Services
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Jun 14, 2017
（评估结束日期） Jun 14, 2017
Lead Appraiser：
（主任评估师） Mangesh Katalkar
（主任评估师） Mangesh Katalkar
Sponsor：
（发起人） Satyamohan Yanambaka
（发起人） Satyamohan Yanambaka
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Two locations but the same set of standard processes are being used across locations. Support groups are operating from both locations i.e. Mumbai and Navi Mumbai. Work is not performed differently across different locations. This has no bearing on process execution.)
Customer (Not Relevant: Standard processes defined at organization level are uniformly implemented across every customer in order to ensure consistent outcome in quality and customer experience.)
Size (Not Relevant: Work group/basic unit are of size that ranges from 8 to 67 persons accounted for by Organizational Structure and type of work.)
Organizational Structure: SSS, BPS verticals/divisions are depicted on an organization chart. Work group/basic units come from two different units/divisions of Writer Business Services Private Limited. Process areas affected are Work Management, Service Establishment and Delivery process areas.
Type of Work: Work is performed differently based on the type of work i.e. Category A Type Secured Storage, Category B Type Secured Storage, Business Process Services. Process areas affected are Work Management, Service Establishment and Delivery process areas.Sampling Factor Values: SSS Vertical (Organizational Structure): Secure Storage Services (SSS) Vertical provides record management system includes indexing, packing, storage, retrieval to shredding services day after day and Secure Vault & Storage Services with focus on BFSI domain.
BPS Vertical (Organizational Structure): Business Process Services (BPS) Vertical is managing and executing business operations covering activities such as Inward, Outward, Digitization & Indexing, Data Entry/Data Processing, Quality Check with focus on BFSI domain.
Category A Type Secured Storage (Type of Work): High value documents, Stored in Compactors in the Media Room are known as CAT-A Records. Home Mortgage Loan Original documents etc are stored at file level in the CAT-A Storage. The Storage is charged at file level.
Category B Type Secured Storage (Type of Work): High value documents Stored in Compactors in the CAT-B Rooms (without A/c) are known as CAT-B Records. Home Mortgage Loan Original documents etc. are stored at file level in the CAT-B Storage. The Storage is charged at file level.
Business Process Services (Type of Work): Business Process Services covers offerings such as Customer Onboarding, Mailroom Services, Liability/Asset processing, ECS/ACH Mandate management.Subgroups: SG1: Category A Type Secured Storage from Secure Storage Services
16 People, 2 Basic Units
– SSS Vertical
– Category A Type Secured Storage
SG2: Category B Type Secured Storage from Secure Storage Services
14 People, 1 Basic Units
– Category B Type Secured Storage
– SSS Vertical
SG3: Business Process Services
112 People, 2 Basic Units
– BPS Vertical
– Business Process Services
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
