Organization Name:
(组织名称) Shenzhen YIHUA TIME Technology Co., Ltd.
(组织名称) Shenzhen YIHUA TIME Technology Co., Ltd.
Organizational Unit:
(组织单位) Shenzhen YIHUA TIME Technology Co., Ltd. - Support and Maintenance
(组织单位) Shenzhen YIHUA TIME Technology Co., Ltd. - Support and Maintenance
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Feb 01, 2013
(评估结束日期) Feb 01, 2013
Lead Appraiser:
(主任评估师) Jay Pickerill
(主任评估师) Jay Pickerill
Sponsor:
(发起人) DAVID LIU
(发起人) DAVID LIU
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: All work is performed at the same location)
Customer (Not Relevant: The work for all customers are performed in the same manner)
Size (Not Relevant: All work is performed the same way regardless of size (currently the size of work across the organization is the same))
Organizational Structure (Not Relevant: All work is performed through the same organizational structure)
Type of Work (Not Relevant: All work is performed the same way, although there is some tailoring based upon the type of work.)
Support: All work is support. We will create the nul set of non-support work to accomodate the CMMI Institute”s SAS programSampling Factor Values: Customer Support (Support): Work that supports maintenance requests from the customer
Nul (Support): This is the nul set. All work performed in the organization is for customer supportSubgroups: Customer Care: Supporting maintenance requests from customers
14 People, 3 Basic Units
– Customer Support
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