Customer (Not Relevant: Not Relevant. The company provides only provide solutions to social insurance business field. The works are done in the same way regardless customers, there are no significant difference in implementation of processes noticed between projects for different customers.)

Size (Not Relevant: Not Relevant. The size of projects in the organization unit are similar, there is no extremely large or small projects. No notable difference be observed.)

Organizational Structure (Not Relevant: Not Relevant. The target organization has a homologous structure and the same process set are implemented in all development teams.)

Type of Work (Not Relevant: Not Relevant. There is only one type of work in the target organization, that is the software product development. The work is done with Agile methodology, the process implementation is same among all projects.)

added: all projects

null (added): sampling factor that has no projects