Customer: The Technology Department provides software development and maintenance services for digital transformation either in industry or in government and government agencies.

Size (Not Relevant: All projects in the organizational scope are of similar sizes as substantiated by their number of assigned resources.)

Organizational Structure (Not Relevant: Only one structure in the Technology Department governs the development of software applications in the field of digital transformation.)

Type of Work (Not Relevant: Only software development and maintenance is included in the organizational scope. Maintenance projects are typically shorter in duration and consist of enhancements that use the same process as development to add functionality to existing software applications.)

Industry (Customer): Digital transformation for clients in industry. Does not currently contain any BUs.