(组织名称) Zensar Technologies Ltd.
(组织单位) Application and Infrastructure Support Services
(成熟度) Maturity Level 5
(评估结束日期) Jul 28, 2020
(主任评估师) Kamlesh Kothari
(发起人) Prameela Kalive
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Organization has a defined set of standard processes to be followed independent of the location where projects are to be followed i.e. Pune and Hyderabad, Centralized Process and Metrics team is responsible for its development and deployment across locations. Project execution and governance structure is consistent across locations and report to same senior management. Hence this was not considered as relevant sampling factor) Customer (Not Relevant: Projects executed in OU are for external customers however there is not substantial tailoring performed based on customers. Hence this was not considered as critical factor.)
Size (Not Relevant: Similar governance and team structure practiced in projects and does not vary depending on size. Hence size was not observed to be a critical factor.)
Organizational Structure (Not Relevant: Project managers and other participants follow the same standard process and report to same senior management. The organisational structure does not drive a different process to be followed)
Type of Work: OU primarily has 2 types of services offered i.e. Application Support and Infrastructure Support. Hence this was considered for sampling factor.
Sampling Factor Values: Application Support (Type of Work): This includes projects that provide application support services Infrastructure Support (Type of Work): This includes projects that provides infrastructure support services
Subgroups: G1: This sub-group includes projects that provide application support services
76 People, 4 Basic Units
– Application SupportG2: This sub-group includes projects that provide infrastructure support services
81 People, 4 Basic Units
– Infrastructure Support