Customer (Not Relevant: Not relevant: Government customers only. Since this is a government owned company, all software is for the government as its sole customer. Internal (P3) means internal to the government owned entity. External (P1 & P2) is outside the government owned entity for other government customers and does not affect the way the projects implement the processes.)

Size (Not Relevant: Not Relevant: All projects are between 6 and 25 man-months. The size difference is minimal and does not affect the way the projects implement the processes.)

Organizational Structure (Not Relevant: Not Relevant: All the basic units and support functions fit within the same organizational department: Institute of Science & Technology)

Type of Work: There are two types of work:
New Development: Basically, new software development, consisting of the full life cycle, with standard tailoring options
Maintenance Dev: This is for software maintenance consisting of standard life cycle pre-tailored: use existing requirements and design documents and trace matrix and add product mods to them, combines high-level design and low-level design together as well as integration and system test activities.

Maintenance (Type of Work): This is for software maintenance consisting of standard life cycle pre-tailored: use existing requirements and design documents and trace matrix and add product mods to them, combines high-level design and low-level design together as well as integration and system test activities.

Maintenance: use existing requirements and design documents and trace matrix and add product mods to them, combines high-level design and low-level design together as well as integration and system test activities.
20 People, 2 Basic Units
– Maintenance