Customer (Not Relevant: All work is performed using the standard process. Customers and users of the products do not impact the developments process, and hence not considered to be relevant for sampling.)

Size (Not Relevant: No differences in project size, because projects use the same processes whatever the size of the application, and hence not considered to be relevant for sampling.)

Organizational Structure (Not Relevant: All projects are within R&D Department, working according to same process. These projects share same management team and support functions, and hence not considered to be relevant for sampling.)

Type of Work (Not Relevant: There is no process distinctions made based on the type of work)

Software development projects: A Factor for software development project

Null (Software development projects): No project