Organization Name：
（组织名称） C-Edge Technologies Limited
（组织名称） C-Edge Technologies Limited
Organizational Unit：
（组织单位） Operations
（组织单位） Operations
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Sep 18, 2017
（评估结束日期） Sep 18, 2017
Lead Appraiser：
（主任评估师） Rajiv Shetye
（主任评估师） Rajiv Shetye
Sponsor：
（发起人） Jambunathan Narayanan
（发起人） Jambunathan Narayanan
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The operations are carried out from a single location and there is no question of location-wise processes.)
Customer (Not Relevant: A standard set of services are offered to all the customers and there are no customer specific processes.)
Size (Not Relevant: A standard set of services for all customers. These services are collectively delivered to all customers. The size parameter does not have any effect on the processes.)
Organizational Structure (Not Relevant: The support functions are common to all the service delivery departments. The processes are not influenced by the organization structure. There is a separate department for each of the five types of services that are offered. This is identified in the “Type of Work”.)
Type of Work: Five types are services are offered.Sampling Factor Values: Production Support (Type of Work): Monitoring the bank operation applications and services uptime and taking corrective action as and when these go down.
GL (Type of Work): Setting up and Maintenance of Chart of Accounts for the banks.
Parameters (Type of Work): Setting up and changing the business parameters such as interest rates for the banks.
Development (Type of Work): Making changes to the software application to cater to the change requests and new feature requirements.
ATM Support (Type of Work): Supporting the banks for keeping the ATM network up and running.Subgroups: Production Support: Monitoring the bank operation applications and services uptime and taking corrective action as and when these go down.
75 People, 1 Basic Units
– Production Support
GL: Setting up and Maintenance of Chart of Accounts for the banks.
23 People, 1 Basic Units
– GL
Parameters: Setting up and changing the business parameters such as interest rates for the banks.
9 People, 1 Basic Units
– Parameters
Development: Making changes to the software application to cater to the change requests and new feature requirements.
50 People, 1 Basic Units
– Development
ATM Support: Supporting the banks for keeping the ATM network up and running.
19 People, 1 Basic Units
– ATM Support
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
