Tata Consultancy Services Limited-2013-CMMI5

Organization Name：
（组织名称） Tata Consultancy Services Limited

Organizational Unit：
（组织单位） Enterprise Wide DEV

Maturity Level：
（成熟度） Maturity Level 5

Appraisal End Date：
（评估结束日期） Dec 18, 2013

Lead Appraiser：
（主任评估师） Ronald Radice

Sponsor：
（发起人） AARTHI SUBRAMANIAN

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Not relevant as a separate sampling factor for TCS”; Add last statement “All projects across all locations are executed as per a standard set of processes defined in the Integrated Quality Management System (iQMS TM).) Customer (Not Relevant: This is not relevant as a sampling factor. Projects for all customers are executed as per a standard set of processes defined in the Integrated Quality Management System (iQMS TM).) Size: This is relevant as a sampling factor. Projects in TCS are classified as Large and Short. Organizational Structure: This is relevant as a sampling factor. TCS is organised into Delivery Units. See Appendix X for list of Delivery Units. Type of Work: This is relevant as a sampling factor and classification of projects in the scope of the CMMI DEV appraisal is Testing, NoNon Maintenance and Engineering Services.
Sampling Factor Values:	Large (Size): duration greater than 4 months Short (Size): duration of 6 weeks to 4 months Assurance (Organizational Structure): Work done in assurance domain Banking & Financial Services-EUC (Organizational Structure): Work done in the Banking & Financial Services-EUC domain GDC Argentina (Organizational Structure): Work done in GDC Argentina Banking & Financial Services-NA (Organizational Structure): Work done in Banking & Financial Services-NA domain Energy and Resources (Organizational Structure): Work done in Energy and Resources domain Engineering & Industrial Services (Organizational Structure): Work done in the Engineering & Industrial Services domain Enterprise Solutions (Organizational Structure): Work done in the Enterprise Solutions domain GDC Brazil (Organizational Structure): Work done in GDC Brazil GDC Chile (Organizational Structure): Work done in GDC Chile GDC China (Organizational Structure): Work done in GDC China GDC Colombia-Medellin&Bogota (Organizational Structure): Work done in GDC Colombia-Medellin&Bogota GDC Ecuador (Organizational Structure): Work done in GDC Ecuador GDC Mexico-Guadalajara Queretaro Mexico City (Organizational Structure): Work done in GDC Mexico-Guadalajara Queretaro Mexico City GDC North America (Organizational Structure): Work done in GDC North America GDC Uruguay (Organizational Structure): Work done GDC Uruguay GE ISU (Organizational Structure): Work done for GE ISU Government (Organizational Structure): Work done in the Government domain Healthcare (Organizational Structure): Work done in the Healthcare domain Hitech (Organizational Structure): Work done in the Hitech domain Insurance1 (Organizational Structure): Work done in the Insurance1 domain Insurance2 (Organizational Structure): Work done in the Insurance2 domain Lifesciences (Organizational Structure): Work done in the Lifesciences domain Manufacturing (Organizational Structure): Work done in the Manufacturing domain Media & Information Services (Organizational Structure): Work done in the Media & Information Services domain NGM-APAC (Organizational Structure): Work done for NGM-APAC NGM-India (Organizational Structure): Work done for NGM-India NGM-MEA (Organizational Structure): Work done for NGM-MEA Retail & CPG (Organizational Structure): Work done in the Retail & CPG domain SGB-TCSFS (Organizational Structure): Work done for SGB-TCSFS Telecom (Organizational Structure): Work done in the Telecom domain Travel Transportation and Hospitality (Organizational Structure): Work done in Travel Transportation and Hospitality domain Utilities (Organizational Structure): Work done in the Utilities domain Testing (Type of Work): Projects that perform testing Non-maintenance (Type of Work): Solution development and Implementation, excluding solution support Engineering Services (Type of Work): Engineering solution development and Implementation, excluding solution support
Subgroups:	Sub Grp 1: Large non maintenance projects from Argentina 38 People, 1 Basic Units – Non-maintenance – GDC Argentina – Large Sub Grp 2: Large testing projects from assurance delivery unit 4926 People, 184 Basic Units – Large – Testing – Assurance Sub Grp 3: Large non maintenance projects from Brazil 23 People, 1 Basic Units – Large – GDC Brazil – Non-maintenance Sub Grp 4: Large non maintenance projects from Chile 58 People, 4 Basic Units – Non-maintenance – GDC Chile – Large Sub Grp 5: Large non maintenance projects from China 56 People, 7 Basic Units – Large – GDC China – Non-maintenance Sub Grp 6: Large engineering projects from Engineering & Industrial Services 944 People, 34 Basic Units – Engineering Services – Large – Engineering & Industrial Services Sub Grp 7: Large non maintenance projects from Engineering & Industrial Services 3179 People, 117 Basic Units – Engineering & Industrial Services – Large – Non-maintenance Sub Grp 8: Short non maintenance projects from Engineering & Industrial Services 125 People, 11 Basic Units – Non-maintenance – Short – Engineering & Industrial Services Sub Grp 9: Large non maintenance projects from Enterprise Solutions 3522 People, 169 Basic Units – Enterprise Solutions – Large – Non-maintenance Sub Grp 10: Short non maintenance projects from Enterprise Solutions 20 People, 4 Basic Units – Non-maintenance – Short – Enterprise Solutions Sub Grp 11: Large non maintenance projects from Colombia 319 People, 12 Basic Units – Large – Non-maintenance – GDC Colombia-Medellin&Bogota Sub Grp 12: Large testing projects from Colombia 179 People, 2 Basic Units – GDC Colombia-Medellin&Bogota – Large – Testing Sub Grp 13: Large non maintenance projects from Ecuador 290 People, 8 Basic Units – Large – GDC Ecuador – Non-maintenance Sub Grp 14: Large non maintenance projects from GE 588 People, 57 Basic Units – Non-maintenance – GE ISU – Large Sub Grp 15: Short non maintenance projects from GE 13 People, 5 Basic Units – Short – GE ISU – Non-maintenance Sub Grp 16: Large testing projects from GE 48 People, 2 Basic Units – GE ISU – Large – Testing Sub Grp 17: Large non maintenance projects from Banking & Financial Services-EUC 2251 People, 59 Basic Units – Large – Banking & Financial Services-EUC – Non-maintenance Sub Grp 18: Short non maintenance projects from Banking & Financial Services-EUC 18 People, 3 Basic Units – Non-maintenance – Banking & Financial Services-EUC – Short Sub Grp 19: Large testing projects from Banking & Financial Services-EUC 296 People, 14 Basic Units – Large – Testing – Banking & Financial Services-EUC Sub Grp 20: Large non maintenance projects from Banking & Financial Services-NA 5036 People, 124 Basic Units – Banking & Financial Services-NA – Non-maintenance – Large Sub Grp 21: Short non maintenance projects from Banking & Financial Services-NA 6 People, 4 Basic Units – Large – Non-maintenance – Banking & Financial Services-NA Sub Grp 22: Large testing projects from Banking & Financial Services-NA 2268 People, 36 Basic Units – Banking & Financial Services-NA – Large – Testing Sub Grp 23: Large non maintenance projects from Energy and Resources 306 People, 6 Basic Units – Large – Energy and Resources – Non-maintenance Sub Grp 24: Large non maintenance projects from Government 733 People, 32 Basic Units – Non-maintenance – Government – Large Sub Grp 25: Short non maintenance projects from Government 7 People, 1 Basic Units – Short – Government – Non-maintenance Sub Grp 26: Large non maintenance projects from Healthcare 407 People, 18 Basic Units – Non-maintenance – Healthcare – Large Sub Grp 27: Large testing projects from Healthcare 37 People, 2 Basic Units – Large – Testing – Healthcare Sub Grp 28: Large non maintenance projects from Hitech 1417 People, 27 Basic Units – Hitech – Non-maintenance – Large Sub Grp 29: Short non maintenance projects from Hitech 20 People, 2 Basic Units – Short – Non-maintenance – Hitech Sub Grp 30: Large testing projects from Hitech 244 People, 9 Basic Units – Hitech – Large – Testing Sub Grp 31: Large non maintenance projects from Insurance 1 1141 People, 27 Basic Units – Large – Insurance1 – Non-maintenance Sub Grp 32: Large testing projects from Insurance 1 236 People, 4 Basic Units – Insurance1 – Large – Testing Sub Grp 33: Large non maintenance projects from Insurance 2 2899 People, 86 Basic Units – Large – Insurance2 – Non-maintenance Sub Grp 34: Large non maintenance projects from Lifesciences 650 People, 32 Basic Units – Non-maintenance – Lifesciences – Large Sub Grp 35: Short non maintenance projects from Lifesciences 111 People, 5 Basic Units – Short – Lifesciences – Non-maintenance Sub Grp 36: Large testing projects from Lifesciences 73 People, 3 Basic Units – Lifesciences – Testing – Large Sub Grp 37: Large non maintenance projects from Manufacturing 148 People, 7 Basic Units – Large – Manufacturing – Non-maintenance Sub Grp 38: Large non maintenance projects from Media & Information Services 132 People, 9 Basic Units – Non-maintenance – Media & Information Services – Large Sub Grp 39: Short non maintenance projects from Media & Information Services 3 People, 2 Basic Units – Short – Media & Information Services – Non-maintenance Sub Grp 40: Large non maintenance projects from Retail & CPG 4348 People, 122 Basic Units – Non-maintenance – Large – Retail & CPG Sub Grp 41: Short non maintenance projects from Retail & CPG 242 People, 15 Basic Units – Retail & CPG – Short – Non-maintenance Sub Grp 42: Large testing projects from Retail & CPG 200 People, 7 Basic Units – Testing – Retail & CPG – Large Sub Grp 43: Large non maintenance projects from Telecom 1921 People, 56 Basic Units – Large – Telecom – Non-maintenance Sub Grp 44: Short non maintenance projects from Telecom 26 People, 1 Basic Units – Non-maintenance – Telecom – Short Sub Grp 45: Large testing projects from Telecom 248 People, 6 Basic Units – Testing – Telecom – Large Sub Grp 46: Large non maintenance projects from Travel Transportation and Hospitality 384 People, 30 Basic Units – Large – Travel Transportation and Hospitality – Non-maintenance Sub Grp 47: Short non maintenance projects from Travel Transportation and Hospitality 17 People, 2 Basic Units – Non-maintenance – Travel Transportation and Hospitality – Short Sub Grp 48: Large non maintenance projects from Utilities 103 People, 8 Basic Units – Utilities – Large – Non-maintenance Sub Grp 49: Large testing projects from Utilities 67 People, 1 Basic Units – Large – Utilities – Testing Sub Grp 50: Large non maintenance projects from Mexico 71 People, 8 Basic Units – Large – Non-maintenance – GDC Mexico-Guadalajara Queretaro Mexico City Sub Grp 51: Large testing projects from Mexico 4 People, 1 Basic Units – GDC Mexico-Guadalajara Queretaro Mexico City – Large – Testing Sub Grp 52: Large non maintenance projects from NGM-APAC 210 People, 11 Basic Units – Large – NGM-APAC – Non-maintenance Sub Grp 53: Large non maintenance projects from NGM-India 1034 People, 84 Basic Units – Non-maintenance – NGM-India – Large Sub Grp 54: Large testing projects from NGM-India 65 People, 4 Basic Units – Large – Testing – NGM-India Sub Grp 55: Large non maintenance projects from NGM-MEA 406 People, 15 Basic Units – NGM-MEA – Non-maintenance – Large Sub Grp 56: Short non maintenance projects from NGM-MEA 17 People, 1 Basic Units – Short – Non-maintenance – NGM-MEA Sub Grp 57: Large testing projects from NGM-MEA 67 People, 2 Basic Units – NGM-MEA – Testing – Large Sub Grp 58: Large non maintenance projects from North America 165 People, 21 Basic Units – Large – GDC North America – Non-maintenance Sub Grp 59: Large non maintenance projects from SGB-TCSFS 1091 People, 26 Basic Units – Non-maintenance – Large – SGB-TCSFS Sub Grp 60: Large non maintenance projects from Uruguay 84 People, 1 Basic Units – Large – Non-maintenance – GDC Uruguay

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