DishTV India Limited-2017-CMMI4

Organization Name：
（组织名称） DishTV India Limited

Organizational Unit：
（组织单位） IT Division

Maturity Level：
（成熟度） Maturity Level 4

Appraisal End Date：
（评估结束日期） Apr 11, 2017

Lead Appraiser：
（主任评估师） Vinit Maheshwari

Sponsor：
（发起人） Abhishek Gupta

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: There is only one location in Noida in appraisal scope) Customer (Not Relevant: All customers are in-house) Size: The basic units are differentiated based on number of FTEs Small basic unit < 10=”” ftes=”” large=”” basic=”” unit=””>=10 FTEs Small basic unit < 10=”” ftes=”” large=”” basic=”” unit=””>=10 FTEs Organizational Structure (Not Relevant: All basic units and work units follow same organizational structure) Type of Work: The processes are differentiated based on type of work Application development (including new development and enhancements Application maintenance including handling of software change requests and bug fixing IT Support services for handling tickets including incidents and service requests
Sampling Factor Values:	large basic units (Size): Large Basic unit >=10 FTEs Small Basic units (Size): Small basic unit < 10=””> Development (Type of Work): Software Application development (including new development and enhancements ) Maintenance (Type of Work): Application maintenance including handling of software change requests and bug fixing IT support (Type of Work): IT Support services for handling tickets including incidents and service requests
Subgroups:	SG1 DEV: Small and Development 14 People, 3 Basic Units – Small Basic units – Development SG2 DEV: Large and Development 13 People, 1 Basic Units – Development – large basic units SG1 DEV and SVC: Small and Maintenance 20 People, 4 Basic Units – Small Basic units – Maintenance SG1 SVC: Large and IT Support services 37 People, 3 Basic Units – IT support – large basic units

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