Organization Name:
(组织名称) Everis Brasil
(组织名称) Everis Brasil
Organizational Unit:
(组织单位) Outsourcing/ITS&S Division
(组织单位) Outsourcing/ITS&S Division
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Mar 27, 2017
(评估结束日期) Mar 27, 2017
Lead Appraiser:
(主任评估师) Marcelo Amadio
(主任评估师) Marcelo Amadio
Sponsor:
(发起人) Cicero Lopes da Silva Filho
(发起人) Cicero Lopes da Silva Filho
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: All services located in Sao Paulo, Brazil)
Customer (Not Relevant: All services provided for customer VIVO)
Size (Not Relevant: Work is performed same way no matter the size)
Organizational Structure (Not Relevant: Same organizational structure serving all activities)
Type of Work: Work is divided into Web Maintenance, High Platform Maintenance, and SupportSampling Factor Values: Web (Type of Work): Maintenance of Web Applications
High Platform (Type of Work): Maintenance of high platform (COBOL- Main Frame) applications
Support (Type of Work): Support to operationsSubgroups: S1: Web maintenance
12 People, 1 Basic Units
– Web
S2: High Platform maintenance
12 People, 1 Basic Units
– High Platform
S3: Support
7 People, 1 Basic Units
– Support
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