everis Spain, S.L.U.-2020-CMMI5

Organization Name：
（组织名称） everis Spain, S.L.U.

Organizational Unit：
（组织单位） everis Centers Group

Maturity Level：
（成熟度） Maturity Level 5

Appraisal End Date：
（评估结束日期） Mar 12, 2020

Lead Appraiser：
（主任评估师） Giuseppe Satriani

Sponsor：
（发起人） FERNANDO EUSEBIO FERNANDEZ

Sampling Summary： （抽样汇总）

Sampling Factors:	Location: even though every center uses the same tools and methodology, the sponsor asks for explicitly mention every center under the appraisal scope, consequently location has been considered relevant. The inclusion of this factor as a relevant factor is a guarantee that the sample contains a representative number of BUs belonging to all the centers Customer (Not Relevant: Not relevant because a customer that work with Everis Centers must accept the standard working protocol established by Everis Centers. For this reason there is always established an adaptation period in which both parties refine the operational topics. At the end of this phase, the customer becomes “everis Centers compatible customer”)) Size (Not Relevant: Within the type of work included in the appraisal scope, there are slight differences depending on size that are considered no relevant for segmentation and managed as tailoring within the methodology)) Organizational Structure (Not Relevant: This factor is one-to-one correspondent to Location, consequently it has been considered not relevant because the segmentation is guaranteed by Location)) Type of Work: Within the appraisal scope there are significant differences depending on the type of work: DF+DT+CO, DT+CO, COdesdeDT
Sampling Factor Values:	Lisbon (Location): Center located in Lisbon, Portugal Salamanca (Location): Center located in Salamanca, Spain Tetuán (Location): Center located in Tetuán, Morocco DF+DT+CO (Type of Work): Requests of Work (RoW) that include the development of Functional Specification, Functional and Technical Design Coding and Testing DT+CO (Type of Work): Requests of Work (RoW) that include the development of Functional and Technical Design, Coding and Testing COdesdeDT (Type of Work): Requests of Work (RoW) that include the development of Coding and Testing starting from a technical design
Subgroups:	LIS-COdesdeDT: BUs executed in Lisbon Center that have in input the technical design and that include only the coding and testing phases 32 People, 4 Basic Units – Lisbon – COdesdeDT SAL-DF+DT+CO: BUs executed in Salamanca Center that have in input users requirements and that include development of Functional Design (FD), Technical Design (TD), Coding (CO) and Testing 132 People, 3 Basic Units – DF+DT+CO – Salamanca SAL-DT+CO: BUs executed in Salamanca Center that includes the development of Technical Design (DT), coding (CO) and testing 90 People, 4 Basic Units – Salamanca – DT+CO SAL-COdesdeDT: BUs executed in Salamanca Center that have in input the technical design and that include only the coding and testing phases 115 People, 6 Basic Units – COdesdeDT – Salamanca TET-DT+CO: BUs executed in Tetuán Center that have in input the functional specs and that include the development of Technical Design (DT), coding (CO) and testing phases 66 People, 5 Basic Units – Tetuán – DT+CO TET-COdesdeDT: BUs executed in Tetuán Center that have in input the technical design and that include only the coding and testing phases 44 People, 6 Basic Units – COdesdeDT – Tetuán

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