Organization Name：
（组织名称） Global Consulting International, Inc.
（组织名称） Global Consulting International, Inc.
Organizational Unit：
（组织单位） Professional Services
（组织单位） Professional Services
Maturity Level：
（成熟度） Maturity Level 4
（成熟度） Maturity Level 4
Appraisal End Date：
（评估结束日期） Oct 31, 2018
（评估结束日期） Oct 31, 2018
Lead Appraiser：
（主任评估师） Rajendra Khare
（主任评估师） Rajendra Khare
Sponsor：
（发起人） Sandeep Sharma
（发起人） Sandeep Sharma
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Location has no impact on process implementation because none of the processes are location-specific. Standard process methodology is followed.)
Customer (Not Relevant: All customers are federal clients and have well-defined requirements and hence requirements-based service delivery is carried out in all the projects.)
Size (Not Relevant: There is a provision of project tailoring from the standard methodology in case required. The appraisal sample projects were of similar size/nature and no significant tailoring which distinguishes one from the other was carried out in these projects. Standard stages were followed. Hence size was not taken as a relevant factor.)
Organizational Structure (Not Relevant: All projects are under the same structure (Organizational Unit) called (Professional Services). Within the projects, as well, the structure is similar containing program manager, project manager / project lead, team-members, etc.)
Type of Work: Two types of Service Delivery activities are carried out: (1) IT Infrastructure and Staff Augmentation Services (2) Software Support and Maintenance Services.Sampling Factor Values: IT Infrastructure and Staff Augmentation Services (Type of Work): The Process is to provide IT Infrastructure and Staff Augmentation Services to its customers.
Software Support and Maintenance Services (Type of Work): The Process is to provide software design, development, implementation and maintenance of software support services to its customers.Subgroups: IT Infrastructure and Staff Augmentation Services: The Process is to provide IT Infrastructure and Staff Augmentation Services to its customers
26 People, 2 Basic Units
– IT Infrastructure and Staff Augmentation Services
Software Support and Maintenance Services: The Process is to provide software design, development, implementation and maintenance of software support services to its customers.
5 People, 1 Basic Units
– Software Support and Maintenance Services
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