Organization Name：
（组织名称） Telefonica Global Technology S.A.U.
（组织名称） Telefonica Global Technology S.A.U.
Organizational Unit：
（组织单位） SAP Applications Maintenance Services
（组织单位） SAP Applications Maintenance Services
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Oct 08, 2015
（评估结束日期） Oct 08, 2015
Lead Appraiser：
（主任评估师） Casimiro Hernandez Parro
（主任评估师） Casimiro Hernandez Parro
Sponsor：
（发起人） Angel Valero , Javier Martinez Llaguno , Juan Pedro Gravel
（发起人） Angel Valero , Javier Martinez Llaguno , Juan Pedro Gravel
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: the service delivered by the company is executed from a single centralized location, though the assignments of the technical staff could be taken from other locations.)
Customer: Type of customers the organization manages.
Size (Not Relevant: All service requests are managed in the same way independent on the effort estimated to implement them; the implementation activities are outsourced)
Organizational Structure (Not Relevant: All the service agreements are managed by following the same organizational structure.)
Type of Work (Not Relevant: For all customers the same maintenance service is performed)Sampling Factor Values: OB (Customer): Operator belonging to the company
Corporate (Customer): Internal customer of the organizationSubgroups: G1: Maintenance service agreements with Operators.
24 People, 34 Basic Units
– OB
G2: Maintenance service agreements with Operators.
5 People, 7 Basic Units
– Corporate
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
