Organization Name：
（组织名称） National Government Services, Incorporated
（组织名称） National Government Services, Incorporated
Organizational Unit：
（组织单位） Financial Solutions
（组织单位） Financial Solutions
Maturity Level：
（成熟度） Maturity Level 4
（成熟度） Maturity Level 4
Appraisal End Date：
（评估结束日期） May 14, 2015
（评估结束日期） May 14, 2015
Lead Appraiser：
（主任评估师） Kent Johnson
（主任评估师） Kent Johnson
Sponsor：
（发起人） Cheryl Landwehr
（发起人） Cheryl Landwehr
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The same process is used in all locations.)
Customer: The customer for all of NGS FS is CMS. The process is slightly different for CMS Shop and CMS OMR customers.
Size: NGS FS has one large product/project and one small product/project. The process is slightly different between the two.
Organizational Structure: Team structure of a large versus team structure of a small team result in different management process.
Type of Work: New technology development versus existing technology result in slightly different process.Sampling Factor Values: CMS SHOP (Customer): Centers for Medicare & Medicaid Services (CMS) SHOP Customer
CMS OMR (Customer): Centers for Medicare & Medicaid Services (CMS) OMR Customer
small product (Size): Smaller of two products
large product (Size): Larger of two products
small team (Organizational Structure): One project team
large team (Organizational Structure): Multiple project teams
existing technology (Type of Work): Exisiting Technology that has be used previously in the organization
new technology (Type of Work): New Technology that is being implement in the organizationSubgroups: OMR Releases: Operational Maintenance Releases within FS
15 People, 1 Basic Units
– CMS OMR
– small product
– small team
– existing technology
SHOP Releases: Small Business Health Options Program (FF-SHOP) to conduct the efficient aggregation of premiums in the Federally-Facilitated Exchange (FFE). There are two Basic Units in SHOP – SOA/Costpoint and FSD (Financial Solutions Desktop).
22 People, 2 Basic Units
– new technology
– CMS SHOP
– large team
– large product
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