Organization Name：
（组织名称） Hyundai HDS
（组织名称） Hyundai HDS
Organizational Unit：
（组织单位） IT Service Department
（组织单位） IT Service Department
Maturity Level：
（成熟度） Maturity Level 4
（成熟度） Maturity Level 4
Appraisal End Date：
（评估结束日期） Oct 24, 2014
（评估结束日期） Oct 24, 2014
Lead Appraiser：
（主任评估师） SangWook Jeong
（主任评估师） SangWook Jeong
Sponsor：
（发起人） Seung-Nam Yang
（发起人） Seung-Nam Yang
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: One location)
Customer (Not Relevant: Unique Customer (Hyundai Marine & Fire Insurance))
Size (Not Relevant: All maintenance projects are small (7 ~21 person).)
Organizational Structure: IT Service Department is composed of five service centers and a service support center for the IT system maintenance of customers” insurance business. Although each center follows OSSP and use organizational process assets, each center has some different tailoring guidelines.
Type of Work (Not Relevant: Type of work of OU is service request based software maintenance.)Sampling Factor Values: Insurance service 1 center (Organizational Structure): Information Systems maintenance (Common System, Long Term Insurance System, Retirement Pension System)
Insurance Service 2 Center (Organizational Structure): Information Systems maintenance (General Insurance System, Automobile Insurance System, Claim and Damage Assessment System)
Management Service Center (Organizational Structure): Information Systems maintenance (HR/GA System, Accounting System, ERP System[Financial and Managerial Acoounting], DW System, RMS, Loan system)
Channel Service Center (Organizational Structure): Information Systems maintenance (Marketing System , Online Sales System, Call Center System)
Development Support Center (Organizational Structure): Development support for four Service Centers.Subgroups: Insurance Service 1 Center: It maintains information systems like Common System, Long Term Insurance System, Retirement Pension System.
35 People, 3 Basic Units
– Insurance service 1 center
Insurance Service 2 Center: It maintains information systems like General Insurance System, Automobile Insurance System, Claim and Damage Assessment System.
34 People, 3 Basic Units
– Insurance Service 2 Center
Management Service Center: t maintains information systems like HR/GA System, Accounting System, ERP System[Financial and Managerial Acoounting], DW System, RMS, Loan system.
45 People, 4 Basic Units
– Management Service Center
Channel Service Center: It maintains information systems like Marketing System , Online Sales System, Call Center System.
59 People, 4 Basic Units
– Channel Service Center
Development Support Center: It support software development of rest of four center.
55 People, 4 Basic Units
– Development Support Center
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
