Organization Name:
(组织名称) HEXAWARE TECHNOLOGIES LTD
(组织名称) HEXAWARE TECHNOLOGIES LTD
Organizational Unit:
(组织单位) Development Centers in India, Mexico and the USA
(组织单位) Development Centers in India, Mexico and the USA
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Dec 14, 2016
(评估结束日期) Dec 14, 2016
Lead Appraiser:
(主任评估师) Rajiv Nag
(主任评估师) Rajiv Nag
Sponsor:
(发起人) Ashok Harris
(发起人) Ashok Harris
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location: Based on the locations, the nature of projects and consequently, the processes followed could vary.
Customer (Not Relevant: Customer is not a factor in processes being followed. The same processes are followed irrespective of the customer – the key difference is in the type of work. In fact, the USP of the OU is that it offers standardized processes (with appropriate tailoring) for the services it provides)
Size (Not Relevant: The processes are independent of size. The size of work is measured (for DEV projects) in terms of RICE points or SMC points while SVC projects are measured in terms of tickets. The size affects the effort but the same standardized processes are followed)
Organizational Structure (Not Relevant: Again,Organization structure is not a factor in processes being followed. The organization is structured along the Customer,locations and type of work and these factors have been analyzed elsewhere)
Type of Work: The type of work viz. full SDLC (development and enhancement projects), production support and Partial SDLC (testing) projects would determine the processes followedSampling Factor Values: West India (Location): Project operated out of Mumbai and Pune are grouped into West India
South India (Location): Project operated out of Chennai and Bangalore are grouped into South India
North America (Location): Project operated out of USA and Mexico are grouped into North America
Development (Type of Work): Projects doing development type of work are in this group
Services (Type of Work): Projects doing services type of work are in this group
Testing (Type of Work): Projects doing testing type of work are in this group.Subgroups: LOC1 – PT2: Projects out of West India with Services type of work
132 People, 9 Basic Units
– West India
– Services
LOC1 – PT3: Projects out of West India with Testing type of work
73 People, 2 Basic Units
– Testing
– West India
LOC2 – PT1: Projects out of South India with Development type of work
34 People, 2 Basic Units
– South India
– Development
LOC2 – PT2: Projects out of South India with Services type of work
522 People, 26 Basic Units
– South India
– Services
LOC2 – PT3: Projects out of South India with Testing type of work
106 People, 3 Basic Units
– Testing
– South India
LOC3 – PT2: Projects out of North America with Services type of work
29 People, 1 Basic Units
– North America
– Services
LOC3 – PT3: Projects out of North America with Testing type of work
102 People, 3 Basic Units
– Testing
– North America
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