Organization Name：
（组织名称） Ideal Solutions Co. W.L.L
（组织名称） Ideal Solutions Co. W.L.L
Organizational Unit：
（组织单位） Electronic Payment and Fleet Management Services
（组织单位） Electronic Payment and Fleet Management Services
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Nov 30, 2016
（评估结束日期） Nov 30, 2016
Lead Appraiser：
（主任评估师） Alok Goswami
（主任评估师） Alok Goswami
Sponsor：
（发起人） Mahmoud Amer
（发起人） Mahmoud Amer
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The services offered by Electronic Payment and Fleet Management Services unit of Ideal Solutions is from a centralised location at Doha, Qatar. Thus location is not a differentiator and does not make a material difference to the way processes are applied by the OU.)
Customer (Not Relevant: The customer does not determine any differentiation in process implementation. The Service Lifecycle processes are not applied differently based on customer types and therefore Customer is not a differentiator for Electronic Payment and Fleet Management Services unit of Ideal Solutions.)
Size (Not Relevant: The basic units are of similar sized team members (6 -10), thus size factor is not a differentiator. Hence, size does not influence the way processes are implemented in the OU – Electronic Payment and Fleet Management Services unit at Ideal Solutions.)
Organizational Structure (Not Relevant: The OU Electronic Payment and Fleet Management Services unit is located in a single location with a single management structure. Thus Organisational Structure is not a differentiator. Hence, Organisational Structure of the OU does not make any material difference to the way processes are applied to execute work.)
Type of Work: For Services Execution, there are two types of work performed that determines the differences in the way processes are applied. The type of work involves 1. Electronic Payment Service 2. Automated Vehicle Location Service. The type of work leads to some differences in processes, particularly affecting REQM, CM, MA, WP, WMC and MA process areas.Sampling Factor Values: Electronic Payment Service (Type of Work): Electronic Payment Service involves providing EFT (electronic funds transfer) and related services to clients in private and government sector. The scope of Electronic Payment Service cuts across Services related to POS Terminals, Self-Service Kiosks, POS Network Infrastructure deployment and maintenance etc.
Automated Vehicle Location Service (Type of Work): Automated Vehicle Location Service involves providing technological and monitoring capabilities to track the movement of heavy vehicles. The parameters monitored involve speed, erratic driving behaviour, location etc.Subgroups: Electronic Payment Service: Electronic Payment Service – Electronic Payment Service involves providing EFT (electronic funds transfer) and related services to clients in private and government sector. The scope of Electronic Payment Service cuts across Services related to POS Terminals, Self-Service Kiosks, POS Network Infrastructure deployment and maintenance etc.
12 People, 2 Basic Units
– Electronic Payment Service
Automated Vehicle Location Service: Automated Vehicle Location Service involves providing technological and monitoring capabilities to track the movement of heavy vehicles. The parameters monitored involve speed, erratic driving behaviour, location etc.
7 People, 1 Basic Units
– Automated Vehicle Location Service
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