Organization Name:
(组织名称) Telefónica del Perú SAA
(组织名称) Telefónica del Perú SAA
Organizational Unit:
(组织单位) Business Process Outsourcing (BPO) Application Management Services (Gestión de Aplicaciones BPO)
(组织单位) Business Process Outsourcing (BPO) Application Management Services (Gestión de Aplicaciones BPO)
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Nov 29, 2016
(评估结束日期) Nov 29, 2016
Lead Appraiser:
(主任评估师) David Arteaga Gil
(主任评估师) David Arteaga Gil
Sponsor:
(发起人) VICTOR MOTTA
(发起人) VICTOR MOTTA
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: No effect on implementation. There is only one location for all projects: Lima, Peru. The location is not relevant for the process usage))
Customer (Not Relevant: No effect on implementation. The team follows the same process no matter the customer.)
Size (Not Relevant: No effect on implementation. The team follows the same process no matter the quantity of members of the team.)
Organizational Structure (Not Relevant: No effect on implementation. All the projects belong to the same business unit and follow the same set of processes.)
Type of Work: There are two types of projects: Development projects and maintenance projects.Sampling Factor Values: Development projects (Type of Work): Projects that develop new software applications or new modules for an existing software application.
Maintenance projects (Type of Work): Projects that add new functionalities or modify existing functionalities of an existing software application.Subgroups: Development: Projects of high complexity which develops new software applications or new modules of an existing software application
9 People, 1 Basic Units
– Development projects
Maintenance: Projects of high complexity which adds or modify functionality of an existing software application
9 People, 1 Basic Units
– Maintenance projects
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