Organization Name：
（组织名称） Indra
（组织名称） Indra
Organizational Unit：
（组织单位） Advanced Services for Application Management, Users Support Services and Project Development
（组织单位） Advanced Services for Application Management, Users Support Services and Project Development
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Jan 30, 2019
（评估结束日期） Jan 30, 2019
Lead Appraiser：
（主任评估师） Giuseppe Satriani
（主任评估师） Giuseppe Satriani
Sponsor：
（发起人） JOSÉ JESÚS HERNÁNDEZ GONZALO
（发起人） JOSÉ JESÚS HERNÁNDEZ GONZALO
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The delivery model is the same for all locations; moreover the OU is a “pilot Project” within INDRA to speed-up high maturity practices deployment. All the services within this OU must have the same level of institutionalization of the delivery model adoption)
Customer (Not Relevant: Same model applied indipendently from the customer)
Size (Not Relevant: Small model adaptations not significant to be considered as a key factor)
Organizational Structure (Not Relevant: Just one unit involved)
Type of Work: There are two types of Works: the one with a significant involvement od engineering activities (Development) and the one involving small requests of work (corrective maintenance and user support) Depending on the type of work the the service model applied can be different. Moreover, development activities DEV is the reference model and for corrective maintenance and support SVC is the reference modelSampling Factor Values: DEV+SVC Services (Type of Work): Services that offer both development, maintenance and support types of services
Only SVC (Type of Work): Services that provides only the maintenance and support type of servicesSubgroups: DEV+SVC: Services in which there are two types of requests of work: those asking for a significant part of development activities: design, coding, testing… and those related to quick corrective maintenance and user support
101 People, 5 Basic Units
– DEV+SVC Services
SVC-ONLY: Requests of work that imply quick corrections in the code or user support
506 People, 1 Basic Units
– Only SVC
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
