Organization Name：
（组织名称） IronMountain Solutions, Inc.
（组织名称） IronMountain Solutions, Inc.
Organizational Unit：
（组织单位） IMS Corporate Office
（组织单位） IMS Corporate Office
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Apr 05, 2019
（评估结束日期） Apr 05, 2019
Lead Appraiser：
（主任评估师） Gary Lunsford
（主任评估师） Gary Lunsford
Sponsor：
（发起人） Brian House
（发起人） Brian House
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Location (Not Relevant: Location is not a relevant sampling factor. The basic infrastructure and process templates are established at the Huntsville, AL Headquarters office location and then distributed to the satellite offices and remote employees.))
Customer (Not Relevant: Customer (Not Relevant: Customer is not a relevant sampling factor. There is no essential difference in the way service delivery is performed by the IMS Corporate Office for their customer set (including the IMS workforce). Any differences attributable to the customer set can best be handled by the Type of Work discriminant.))
Size (Not Relevant: Size (Not Relevant: Size is not a relevant sampling factor. The size of the contracts and service agreements is not a discriminant in the way that work is performed. The same basic Corporate Office processes and templates are used independent of the size of the contracts and agreements. Tailoring of corporate processes is not permitted because the customer set is comprised of government entities and Federal contractors that impose standard templates and overall process descriptions.))
Organizational Structure (Not Relevant: Organizational Structure (Not Relevant: Organizational Structure is not a relevant sampling factor. The IMS Corporate Office is administratively divided according to service functions; the work loads are apportioned among these various functional groups. Each of these functional groups has a primary focus for its activities, but the processes followed are specified at the IMS corporate level for all corporate office personnel as a group.))
Type of Work: Type of Work: (Relevant: The Type of Work is a relevant sampling factor for the basic units in the IMS Corporate Office. The principal activity performed by the IMS Corporate Office is that of Service Provider. This Type of Work breaks down further into two main functional groupings: Contract Management and Business Development, which become the two basic units for the IMS Corporate Office.)Sampling Factor Values: Service Provider for IMS (Type of Work): Service Provider for IMS (Type of Work): The two principal services provided by the IMS Corporate Office involve Contract Management and Business Development. Contract Management involves directly interfacing with the customers, maintaining the service agreements, and approving and delivering the stipulated contract deliverables. Contract Management personnel also are instrumental in the Proposal Development process.
Other (Type of Work): Other (Type of Work): All of the SVC-type work is associated with providing services to customers and employees.Subgroups: Provider of Services: The principal activity performed by the IMS Corporate Office is that of Service Provider to customers and employees. This Type of Work breaks down further into two main functional groupings: Contract Management and Business Development, which become the two sampled basic units for the IMS Corporate Office.
19 People, 5 Basic Units
– Service Provider for IMS
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