PW&CC Operations Germany-2018-CMMI3

Organization Name：
（组织名称） PW&CC Operations Germany

Organizational Unit：
（组织单位） Private Customers, Corporate Clients, and Relationship Management

Maturity Level：
（成熟度） Maturity Level 3

Appraisal End Date：
（评估结束日期） Dec 12, 2018

Lead Appraiser：
（主任评估师） Christian Hertneck

Sponsor：
（发起人） Thomas Langer

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: not relevant, all use the same process) Customer (Not Relevant: not relevant, all use the same process) Size (Not Relevant: not relevant, all use the same process) Organizational Structure: 3 departments with different lines of service Type of Work (Not Relevant: not relevant, all use the same process)
Sampling Factor Values:	Privatkunden Service (Organizational Structure): Privatkunden Service Firmenkunden Service (Organizational Structure): Firmenkunden Service Relationshipmanagement (Organizational Structure): Relationshipmanagement
Subgroups:	Firmenkunden: Firmenkunden 200 People, 1 Basic Units – Firmenkunden Service Privatkunden: Privatkunden 1500 People, 1 Basic Units – Privatkunden Service Relationshipmanagement: Relationshipmanagement 100 People, 1 Basic Units – Relationshipmanagement

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