||Location (Not Relevant: The OU is in the same geographical location as that of the appraised organization. All the software development activities are carried out from this single location, without any influence of the same on internal processes. Thus, location is not a potential differentiator.)
Customer (Not Relevant: This OU caters to various customers, however the internal processes used by the OU for software application development for any of them do not undergo any change due to this customer variation. Thus, customer type is not a potential differentiator.)
Size (Not Relevant: Most of the projects are of similar sized team members. There is some difference in the effort values across projects, but this in itself does not cause any significant changes to the basic internal processes of the OU. Thus, project size is not a potential differentiator.)
Organizational Structure (Not Relevant: There is a singular management structure in the OU covering software development activities. Moreover, the appropriate internal processes apply at each level of the organizational hierarchy without any deviation from the standard processes. Thus, organizational structure is not a potential differentiator.)
Type of Work: Although type of work is primarily software development across the OU, the projects are either New Development or Enhancement projects. This significant difference in the type of projects affects the internal processes in the OU. The following process areas are affected: REQM, RD, PP, PMC, VER, VAL which therefore causes significant impacts on CM and IPM as well.