Newgen Software Technologies Ltd-2015-CMMI3

CMMI认证查询 cmmirz 7年前 (2015-01-22) 541次浏览 0个评论
Organization Name:
(组织名称)
Newgen Software Technologies Ltd
Organizational Unit:
(组织单位)
Development, Implementation, Post Release Development and Client Managed Projects and Services
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Jan 23, 2015
Lead Appraiser:
(主任评估师)
Aditya Goel
Sponsor:
(发起人)
Soni Neelankavil
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Not relevant. Location has no bearing on the processes followed. The centralised NQS (Newgen Quality Management System) is followed across all locations and centralised QSG (SEPG, SQA) team with representatives at all locations drive process implementation and compliance)
Customer (Not Relevant: Not relevant. Processes similar for different customers)
Size (Not Relevant: Not relevant. For each type of work similar processes are applicable irrespective of project size.)
Organizational Structure (Not Relevant: Not relevant. Organization structure has no bearing on processes. Different units covered under same process framework.)
Type of Work: Type of work determines the processes followed
Sampling Factor Values: Implementation Development – DEV (Type of Work): Project where product/solution is implemented at the client environment/site, with customization of the product/solution based on the customer requirements.
Product Development – DEV (Type of Work): Project where development of a product/solution based on the requirements collated in the form of Product Roadmap. This shall include developing a new product/solution or enhancing the existing product.
Implementation Live system monitoring – SVC (Type of Work): Post production go-live support
Implementation Vanilla – SVC (Type of Work): Project where plain product/solution is implemented at the client environment/site, without any customization in the product/solution. Only configuration level settings are required for installing the product/service at client environment.
Post Release Development (PRD) – SVC (Type of Work): Project where the maintenance/support is provided on product/soultion implemented at the client environement/site and it includes following tickets reported on central HelpDesk system. – Defects – Performance Issues – Queries – Enhancements (Having less than or equal to 1 month of duration)
Client Managed – SVC (Type of Work): Providing resources to the customer as per their need.
Subgroups: G1: Implementation Development – DEV: Product/solution is implemented at the client environment/site, with customization of the product/solution based on the customer requirements
152 People, 44 Basic Units
– Implementation Development – DEV
G2: Product Development – DEV: Development of a product/solution based on the requirements collated in the form of Product Roadmap.
32 People, 11 Basic Units
– Product Development – DEV
G3: Implementation Live system monitoring – SVC: Post production go-live maintenance/support
65 People, 52 Basic Units
– Implementation Live system monitoring – SVC
G4: Implementation Vanilla – SVC: Plain product/solution is implemented at the client environment/site, without any customization in the product/solution
27 People, 31 Basic Units
– Implementation Vanilla – SVC
G5: Post Release Development (PRD) – SVC: Maintenance/support is provided on product/soultion implemented at the client environement/site and it includes following tickets reported on central HelpDesk system
402 People, 49 Basic Units
– Post Release Development (PRD) – SVC
G6: Client Managed – SVC: Providing adequate resources to the customers as per their needs
168 People, 28 Basic Units
– Client Managed – SVC

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