SCOPUS Tecnologia Ltda-2013-CMMI3

Organization Name：
（组织名称） SCOPUS Tecnologia Ltda

Organizational Unit：
（组织单位） Solutions Development & Systems – SP2 and SP3 (Desenvolvimento de Soluções & Sistemas – SP2 e SP3).

Maturity Level：
（成熟度） Maturity Level 3

Appraisal End Date：
（评估结束日期） Nov 29, 2013

Lead Appraiser：
（主任评估师） Antonio Braga

Sponsor：
（发起人） Maria José Castanheira Sanches

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Not relevant. All staff work at the same site.) Customer (Not Relevant: Not relevant. All projects are for the same bank.) Size (Not Relevant: Not relevant. The project size has no affect on the process.) Organizational Structure: They have two groups (SP2 and SP3) with different managers. Type of Work (Not Relevant: Not relevant. They have development projects.)
Sampling Factor Values:	SP2 (Organizational Structure): Designs and develops web software applications for the segment of life insurance and private pension segment. Designs and develops customized software solutions for content management and knowledge management. SP3 (Organizational Structure): Designs and develops web applications for financing segment and the loan segment. The objective of the financial systems and lending systems is to automate the process of capturing a customer proposal. Designs and develops customized software solutions to address customer complaints. These complaints are managed through approval workflow.
Subgroups:	SP2: SP2 description. 60 People, 6 Basic Units – SP2 SP3: SP3 description. 20 People, 3 Basic Units – SP3

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