Organization Name:
(组织名称) Telefónica del Perú SAA
(组织名称) Telefónica del Perú SAA
Organizational Unit:
(组织单位) Business Process Outsourcing (BPO) Application Management Services (Gestión de Aplicaciones BPO)
(组织单位) Business Process Outsourcing (BPO) Application Management Services (Gestión de Aplicaciones BPO)
Maturity Level:
(成熟度) Maturity Level 2
(成熟度) Maturity Level 2
Appraisal End Date:
(评估结束日期) Jan 13, 2016
(评估结束日期) Jan 13, 2016
Lead Appraiser:
(主任评估师) David Arteaga Gil
(主任评估师) David Arteaga Gil
Sponsor:
(发起人) VICTOR MOTTA
(发起人) VICTOR MOTTA
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: No effect on implementation. There is only one location for all projects: Lima, Peru. The location is not relevant for the process usage.)
Customer (Not Relevant: No effect on implementation. All the projects follow the same set of processes regardless the customer.)
Size (Not Relevant: No effect on implementation. No matter the quantity of members in a team, the processes are executed in the same way.)
Organizational Structure (Not Relevant: No effect on implementation. All the projects belong to the same unit.)
Type of Work: There are two types of projects: software development projects and adaptive evolutionary maintenanceSampling Factor Values: new developments (Type of Work): projects that develop new applications or new modules of an existing application.
adaptive evolutionary maintenance (Type of Work): projects that add new functionality or change existing functionality for an existing applicationSubgroups: New Developments: The project consists in developing new software applications or new modules
11 People, 1 Basic Units
– new developments
Adaptive Maintenance: this type of project consist of adding or modifying new functionalities or characteristics of existing software applications
33 People, 10 Basic Units
– adaptive evolutionary maintenance
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