Organization Name:
(组织名称) Jaime Torres C. y S.A.
(组织名称) Jaime Torres C. y S.A.
Organizational Unit:
(组织单位) Service and Technology Division
(组织单位) Service and Technology Division
Maturity Level:
(成熟度) Maturity Level 1
(成熟度) Maturity Level 1
Appraisal End Date:
(评估结束日期) May 11, 2016
(评估结束日期) May 11, 2016
Lead Appraiser:
(主任评估师) Marcelo Amadio
(主任评估师) Marcelo Amadio
Sponsor:
(发起人) Jaime Humberto Torres Cardenas
(发起人) Jaime Humberto Torres Cardenas
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: All projects Located in Bogota)
Customer (Not Relevant: Work is performed same way no matter the customer)
Size (Not Relevant: Work is perfomed same way no matter the size)
Organizational Structure (Not Relevant: Same org structure serving all projects and services)
Type of Work: Work is divided into three types of services (Pila, Taxes and Cotact Center) and development activities are organized around each service
Process Tailoring: A common process with some level of tailoring is followed in Technology division (CMMI-DEV)Sampling Factor Values: Contact Center (Type of Work): Services provided for help desk (CMMI-SVC)
PILA (Type of Work): Services provided for social care management (CMMI-SVC)
Taxes (Type of Work): Services provided for taxes management (CMMI-SVC)
Pila (Process Tailoring): Development activities in Technology Division providing products to PILA services
STO (Process Tailoring): Development activities in Technology Division providing products to Contact Center services
Taxes (Process Tailoring): Development activities in Technology Division providing products to Taxes ServicesSubgroups: S1: Taxes Services
57 People, 1 Basic Units
– Taxes
S2: Contact Center Service
68 People, 1 Basic Units
– Contact Center
S3: Pila Services
210 People, 1 Basic Units
– PILA
S4: Taxes DEV
4 People, 1 Basic Units
– Taxes
S5: STO (Contact Center DEV)
3 People, 1 Basic Units
– STO
S6: Pila (Development for PILA)
10 People, 1 Basic Units
– Pila
说明:该信息摘自CMMI官网公示,更多详情请点击这里查看。注:CMMI认证有效期3年,过期链接失效。
