Organization Name：
（组织名称） LAN EDUCATION, S.A. DE C. V. (GRUPO LAN)
（组织名称） LAN EDUCATION, S.A. DE C. V. (GRUPO LAN)
Organizational Unit：
（组织单位） Software Development Department
（组织单位） Software Development Department
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Nov 26, 2015
（评估结束日期） Nov 26, 2015
Lead Appraiser：
（主任评估师） Alma Patricia Gutiérrez Robles
（主任评估师） Alma Patricia Gutiérrez Robles
Sponsor：
（发起人） Jose Elizondo
（发起人） Jose Elizondo
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Not relevant. The company has offices in Tijuana and Hermosillo, but all projects are managed from Tijuana. Some engineers work in a remote way, but this does not affect the way work is performed, since the same processes are followed by all projects.)
Customer: Two types of customers were identified: (1) Internal, (2) Commercial.
Size (Not Relevant: All projects are managed as short sprints; regardless of project size, they all behave the same way.)
Organizational Structure (Not Relevant: All projects are under charge of project managers and supervised by the CEO.)
Type of Work: Two types of work were identified: (1) Custom-made software development, (2) COTS software development.Sampling Factor Values: Commercial (Customer): Commercial companies in Mexico.
Internal (Customer): The company LAN EDUCATION itself.
Custom-made (Type of Work): Development of custom-made software.
COTS (Type of Work): Development of software products to be later commercialized as Commercial-Off-The-Shelf software.Subgroups: Subgroup 1: Development of COTS software products.
2 People, 2 Basic Units
– Internal
– COTS
Subgroup 2: Development of custom-made software for domestic customers.
8 People, 8 Basic Units
– Commercial
– Custom-made
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