Public Service Enterprise Group-2017-Sponsor Requests No ML

CMMI认证查询 cmmirz 9年前 (2017-04-27) 756次浏览 0个评论
Organization Name:
(组织名称)
Public Service Enterprise Group
Organizational Unit:
(组织单位)
IT Supporting Functions
Maturity Level:
(成熟度)
Sponsor Requests No ML
Appraisal End Date:
(评估结束日期)
Apr 28, 2017
Lead Appraiser:
(主任评估师)
Beth Layman
Sponsor:
(发起人)
Joseph Santamaria
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Not relevant. The appraisal is focused on only one location)
Customer (Not Relevant: Not relevant. All customers are in-house IT staff, with little variability across the customer set)
Size (Not Relevant: Not relevant. There is only one pattern of work for support group work)
Organizational Structure (Not Relevant: Not relevant. All work is done in the same organization with the same reporting structure)
Type of Work: Each of the three support groups being appraised perform work differently.
Sampling Factor Values: Process (Type of Work): Support team focused on process definition and continual improvement.
Training (Type of Work): Support Team focused on planning for and providing training to IT staff.
QA Audits (Type of Work): Support team focused on performing periodic audits of projects and support functions to determine their compliance to processes.
Subgroups: Process: Process team.
12 People, 1 Basic Units
– Process
Training: Training Team, including Instructors and LMS administrators
14 People, 1 Basic Units
– Training
QA Audits: Team of auditors who check compliance to processes.
6 People, 1 Basic Units
– QA Audits

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